For questions or comments regarding VHA Home HealthCare (VHA) services, please contact your local VHA office using any of the contact details below or by calling our toll-free number at 1-888-314-6622.
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Contact Details
Service Inquiries
For questions from current VHA clients and their caregivers and family members about schedule changes, concerns and compliments.
Phone: 416-489-2500, option 1 (follow the prompts you hear on the phone line based on the services you are receiving).
Email: serviceinquiries@vha.ca.
Careers
For applying for a job at VHA, asking questions about applications and employment opportunities. Please submit your application through our careers website. A member of our HR Recruitment team will be able to review your application and get back to you if you are selected for the next step in the recruitment process.
Email: hr-inbox@vha.ca
myVHA Client Portal
For questions about the myVHA Client Portal and issues logging in and using the myVHA Client Portal which provides current clients with safe, easy access to their schedules and other information online.
Email: myvha@vha.ca.
Purchased Services
For questions and information about purchasing services from VHA including personal support, nursing, rehab services, foot care and more through our Enterprise Health Solutions team.
Phone: 416-489-2500 ext. 4649.
Email: ehs@vha.ca.
Responsive Community Care
For questions regarding VHA’s charitable services including Safer Spaces: Hoarding Support, Restored Home: Extreme Cleaning, Connected Families: Parenting Support, Helping Hands: Home Support for Families, and Respite & Renew: Caregiver Support through our Responsive Community Care team.
Phone: 416-489-2500, option 2.
Email: responsive-communitycare@vha.ca.
Volunteering
For those interested in volunteering with VHA Home HealthCare.
Phone: 416-489-2500 ext. 1874
Email: volunteer@vha.ca.
Newsletters
To receive our regular newsletters from VHA Home HealthCare, please sign up on our Voice (newsletter for clients and their families) or Excelerator (newsletter for external partners) webpages.
General Inquires
For any questions not included in the areas listed above, or if you are not sure who to contact.
Email: communications@vha.ca.