Information about Challenges with Medical Equipment and Supplies
VHA Home HealthCare (VHA) is aware that there have been some challenges with the supply and delivery of medical equipment and supplies to clients receiving home care in Ontario.
VHA is working closely with Ontario Health atHome to make sure our clients and our staff and service providers have the necessary supplies to keep everyone safe as we work through this situation. We wanted you to be aware of this matter as part of our commitment to providing high quality, person- and family-centered care.
For further information on this situation, please refer to the latest news from Ontario Health atHome here.
Ontario Health atHome has also set up a Medical Supplies Escalation Line at 1-866-377-7567 for anyone experiencing unresolved challenges.